Delivery information

We deliver to all areas across the Kingdom of Saudi Arabia

The moment you complete your purchase, your delivery will be processed. We will send you a confirmation email to the email address you have provided, which includes the goods you have ordered and their cost.

Delivery options:

  • Standard delivery - Free delivery on orders above SAR 99. Your order will be delivered within 1-5 days.
  • Same day delivery - Order before 12PM and receive same day delivery (excluding furniture items). Delivery charge is SAR 45. Please note that some areas are not eligible for same day delivery. All eligible areas will be presented at checkout. Please note that same day delivery is currently unavailable on the Mothercare app. 
  • Click & collect

Safety Measures

We have imposed strict hygiene and sanitation protocols at every step of the order & delivery process that put safety first. The precautionary measures include:

We will always continue to uphold all measures to offer you the best shopping experience from the safety and comfort of your home.

Home delivery

Delivered within 1-3 days to the following areas:

  • Jeddah
  • Riyadh
  • Dammam
  • Dere'iyeh
  • Khobar
  • Dahran

Delivered within 1-5 days to the following areas:

  • Makkah
  • Madinah
  • Kharj
  • Jubail
  • Seihat

Payment Options

Cash on delivery

The cash on delivery option is currently unavailable. We offer alternative online payment options through debit/credit cards.

Click & collect

You can pay online and we will deliver your order to the selected store for collection. After placing your order, you’ll receive a confirmation email / text message with order number. Please wait for an email and/or SMS from us telling you when it’s ready to collect.

If you’re unable to collect your order for any reason, please contact us on 8004414440.
Please note that we’re unable to accept orders that include either non-available item or items for collection from one of our stores as well as items for home delivery. In these cases please place two separate orders – one for collection and one for home delivery.

We keep your order in store for 10 business days.

All uncollected orders will be cancelled and any payments made will be refunded to the card used for the purchase.

For more information, please visits our FAQ's page.